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What Do We Offer?
Fortune 500 level IT Support delivered for one low monthly fee. With our resources and size we are able to dramatically reduce down time while lowering your monthly cost.
Average time to answer Help Desk calls: 30 seconds
Average time to ticket resolution: 21 minutes
Why J.J. Castleman?
24/7 Helpdesk Support
30 Second Helpdesk Response Time
Over 92% of issues resolved on the first call
Over 125 IT & Help Desk Technicians
91% of calls answered in less than 10 seconds
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