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What Do We Offer?

Fortune 500 level IT Support delivered for one low monthly fee. With our resources and size we are able to dramatically reduce down time while lowering your monthly cost.

  • Average time to answer Help Desk calls: 30 seconds

  • Average time to ticket resolution: 21 minutes

Why J.J. Castleman?


  • 24/7 Helpdesk Support

  • 30 Second Helpdesk Response Time

  • Over 92% of issues resolved on the first call

  • Over 125 IT & Help Desk Technicians

  • 91% of calls answered in less than 10 seconds

Our Locations

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