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ABOUT

What Do We Offer?

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Fortune 500 level IT Support delivered for one low monthly fee. With our resources and size we are able to dramatically reduce down time while lowering your monthly cost.

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  • Average time to answer Help Desk calls: 30 seconds

  • Average time to ticket resolution: 21 minutes

Why J.J. Castleman?

 

  • 24/7 Helpdesk Support

  • 30 Second Helpdesk Response Time

  • Over 92% of issues resolved on the first call

  • Over 125 IT & Help Desk Technicians

  • 91% of calls answered in less than 10 seconds

Our Locations

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hello@jjcastleman.com

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