OUTSOURCE YOUR IT DEPARTMENT
24/7 Managed IT
$69/Month
only
pER device
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Unlimited Tier 1 Help Desk calls
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Less than 30 second response time by a trained technician
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Over 92% of computer issues resolved in real time
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Support of over 125 IT & Help Desk technicians with over 225 software certifications
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10 offices strategically located across the country
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Average time to answer Help Desk calls: 30 seconds
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Average time to ticket resolution: 21 minutes
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91% of calls answered in less than 10 seconds
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No Downtime for the transition
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Monthly detailed reporting
oFFICIAL pARTNER Of
Host Intrusion Prevention System
Monitor important operating system activities to watch for intrusions
Comodo Antivirus
Automatically detect, cleanse and quarantine suspicious files
Fileless Malware Protection
Protect against malware that have no files to execute
Auto Containment™
Contain 100% of known and unknown threats instantly
Valkyrie Analyzers
Statically and dynamically analyze unknown threats in the cloud
Cloud-Native Architecture
Signatures updated automatically without interruption
Why OUTSOURCE TO J.J. CASTLEMAN?
Outsourcing your IT department to the experts at J.J. Castleman protects you from unexpected troubles and unreliable systems. We create innovative, yet effective solutions to help your business run smoothly.
Increase Your Performance
Our proprietary methods give you the better tools, technology and best practices.
Reduce Operational Downtime
IT experts ensure your systems are running with proactive monitoring and maintenance.
Cross-Industry Expertise
100+ Technicians and 225+ Certifications, we get the right expertise for your business needs.
Highly Trained Technical Staff
At a fraction of the cost to hire, train and manage your own internal IT staff.
Dedicated IT Support
Get answers when you need from remote support specialists and field technicians.
Affordable Rates
Manage your budget and cash flow without unexpected and expensive surprises.